Privacy Policy, Shipping & Terms

1. Privacy Policy & Data Collection (CCPA & GDPR)

At Naughty Sweet Artisanal Confections ("we", "our", "us"), operating via naughtysweet.shop, we respect your privacy rights. This policy outlines how we collect, use, and protect your personal data when you visit our website or place an order.

Information We Collect: We collect information you voluntarily provide during checkout or support inquiries, including your name, shipping address, email address, and telephone number. We also utilize local storage and standard cookies to maintain your shopping cart state and optimize site performance.

Your Rights: Under CCPA and GDPR frameworks, you maintain the absolute right to request access to, correction of, or complete deletion of your personal data at any time by contacting our privacy officer at [email protected].

2. Cookie Policy & Third-Party Advertising

Our website uses browser cookies and local storage to personalize your confectionery experience and analyze site traffic securely. We adhere strictly to Google Ads and Merchant Center transparency guidelines. You can manage or disable cookies at any time via your browser settings or our persistent site consent banner.

3. Shipping & Delivery Policy

Because our lollipops are handcrafted in small copper kettles without chemical preservatives, orders are processed and dispatched within 24 to 48 business hours from our Los Angeles workshop.

Insulated Transit: During warm weather months or warm-climate destinations, we include eco-friendly thermal insulated wrapping and cooling packs at zero additional charge to prevent sugar softening during transit.

Rates: Standard domestic US transit is a flat $5.99, and completely free on orders exceeding $65.00 using code PUREFLAVOR.

4. Return, Refund & Damaged Goods Policy

Due to food safety and hygiene regulations, edible confectionery items cannot be restocked once dispatched from our temperature-controlled workshop.

Damaged or Defective Orders: If your artisanal lollipops arrive damaged or fractured due to postal transit, please notify our support team within 14 days at [email protected] with photo documentation. We will promptly issue a complete replacement or refund to your original payment method.

5. Terms of Service & Contact Information

By accessing https://naughtysweet.shop, you agree to abide by our terms and conditions. All intellectual property, imagery, and copywriting are exclusively owned by Naughty Sweet Artisanal Confections.